FAQ

Why does my chimney need sweeping?

By having your chimney flue professionally swept and regularly inspected, you can help to prevent a chimney fire occurring at your property.

When wood or coal is burnt, gasses are given off. These turn into soot and tar (creosote) which accumulates on the inside of the chimney.

A blocked or defective chimney can also cause carbon monoxide poisoning as well as a fire, so regular inspection and cleaning of chimney flues can help to identify and eliminate issues before they become a problem


How often does my chimney need sweeping?

Recommended sweeping frequency:

Smokeless Fuel – Once per year

Coal – Twice per year

Wood (well seasoned, less than 20% moisture content) – Quarterly when in use

Gas – Once per year

Oil – Once per year

Will sweeping make a mess?

Short answer, no! Sweep sheets are used on the floor and to the opening of your fireplace ensuring soot is prevented from entering the room.

A HEPA rated vacuum cleaner is used throughout the sweep, ensuring soot and any airborne particles are captured. This is then disposed off responsibly.

What do I need to do before you arrive?

We ask that the fire is not used for 24 hours before your scheduled sweep.

Ideally create a clear pathway from the entrance to the fireplace.

Move any items from in and around the fireplace, especially delicate or precious items.

Access to a plug socket is required for the vacuum cleaner

There is a birds nest in my chimney, what should I do?

Please do not use your fire whilst birds nest in the chimney. Having birds’ in your chimney can lead to dangerous blockages leading to carbon monoxide build up, chimney fires, infestations and damp. The nest can be removed and a bird guard fitted to your chimney. However, under the Wildlife and Countryside Act, it is an offence to destroy or remove a nest during the nesting season which lasts from March to August. It is necessary to wait until the end of August before checking that the nest is empty and can be removed. (There are exceptions to this rule) Click here for more information from the RSPB